The core task of every consultant is to provide the customer with the best possible information about potential opportunities and risks. As a rule, the customer does not have all the necessary knowledge for an informed decision. For this reason, he must, for example, have a significant degree of trust in his customer advisor at the bank or in his financial advisor. In the event of erroneous advice being given, the customer may be entitled to claim damages from his consultant. The specific scope of the obligation to inform, what knowledge the customer should have expected and which information must be passed on only after referring back to the customer, must always be assessed on a case-by-case basis.
Due to our many years of experience, both in advising customers having been harmed, as well as in the legal representation on the consultant side, we have comprehensive know-how to optimally advise on all sensitive issues in this area of law.